Solex Consent Changes: Updates to Language for Consent Removing Internet Explorer as a Supported Browser

The recent release of Solex updated the platform past the capabilities of Internet Explorer.  It is no longer a supported browser, and Solex will pop-up an error if signers attempt to use it.  The default consent language is being updated to remove “Internet Explorer 9 or later” as a supported web browser.

The new Consent to Receive Electronic Loan Documents language will appear as follows:

“Federal and State law require that you be provided various disclosures, records, notifications, and documents (“Loan Documents”) over the course of this specific loan transaction. You have the option of receiving these Loan Documents either physically or electronically. In order to receive, view, and/or sign these Loan Documents electronically, you must understand and consent to the following terms and conditions:

The following are the minimum computer software and hardware requirements necessary to access/receive and retain Loan Documents electronically:

• • • Personal computer or other device which is capable of accessing the Internet
    • Web browser (Current versions of Mozilla Firefox, Chrome, Safari, and Edge)
    • Adobe Acrobat Reader® (visit http://get.adobe.com/reader/ if you need to download the latest version) or other equivalent software
    • An active internet email address
    • A printer or the ability to download and save information to your personal computer or device

Your consent only applies to Loan Documents associated with this specific loan transaction, and this consent does not apply to any other subsequent loan transaction(s).

• • • You may withdraw your consent to receive these Loan Documents electronically at any time, without charge. In the event you wish to withdraw this consent or you need to update your contact information, including your email address, send the information in writing to:
      %Lender_Mailing_Address%
    • You have the right to request and obtain a paper version of any electronically-delivered Loan Document(s) without charge, even if you originally consented to receive Loan Document(s) electronically but subsequently withdrew that consent.

By accepting, you certify that you understand these requirements, and you consent to the electronic delivery of Loan Documents.

By declining, you certify that you are declining electronic delivery of Loan Documents and would rather have them delivered in paper form.”

These updates will take effect December 16, 2020.  If you have any questions or concerns about this update, please contact Client Support at 1.800.497.3584.

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