Who: National Bank of Kansas City
What: Since National Bank of Kansas City first implemented DocuTech’s ConformX, the company has remained current with the compliant documentation investors and examiners require, despite constant changes to regulations. Since implementing the system, National Bank of Kansas City has been able to meet compliance and closing document needs without adding extra staff as originally expected.
The Challenge
Founded in 1999, National Bank of Kansas City ($600 million in assets) needed a document preparation solution that met with current and future compliance standards and provided a more efficient way to produce closing documents.
Linda Golden, closing manager of National Bank of Kansas City, said the bank originally tested DocuTech’s ConformX as a temporary solution when experiencing problems with their existing provider.
“National Bank of Kansas City needed a document preparation provider that could easily and seamlessly interface with our loan origination system, while maintaining document compliance,” Golden said. “After seeing how easy the system is to use, we knew that they could provide the essential tools which would enable us to quickly produce mortgage loan packages, while staying current on the vast number of new and reformed lending and compliance issues.”
The Solution
National Bank of Kansas City selected DocuTech’s ConformX, a Web-based solution that transforms an Internet connection into a 24-hour loan origination or closing office. ConformX pulls precise document packages, down to the county level based on the lender’s specific requirements. The software facilitates the creation of document packages including closing documents, initial disclosures and loan modification agreements. The system also warrants that all documents are compliant with federal and local laws.
Due to its flexibility and seamless technology, ConformX delivered the complete online document solution National Bank of Kansas City was seeking. The bank was able to implement the software and begin drawing documents within a few days of selecting the software.
“The implementation with DocuTech was quick, easy and efficient,” Golden said. “DocuTech’s industry expertise and strong customer service sets them apart from other doc prep providers we researched.”
The Result
Since National Bank of Kansas City first implemented DocuTech’s ConformX, the company has remained current with the compliant documentation investors require despite constant changes to legislation and regulations. ConformX has also provided National Bank of Kansas City with the ability to prepare closing packages more quickly by enabling the company to configure, fill out and print more documents with just a few clicks of a mouse. As a result, National Bank of Kansas City has been able to reduce internal resources spent on closing documents and avoid having to hire additional staff to keep up with growing volume.
In addition to ConformX’s speed, the solution is user-friendly and able to solve problems quickly, while maintaining compliance with federal and state requirements, such as the current GFE and disclosure regulations.
”National Bank of Kansas City has seen marked success since implementing DocuTech’s ConformX,” said Golden. “We have been able to free up our personnel who were heavily focused on overseeing documents and shift our efforts to business and serving our customers with the quality of service they expect.”
About National Bank of Kansas City
National Bank of Kansas City ($602 million in assets) was formed by a group of local businessmen who agreed there was a need for a strong, nationally chartered bank with a warm, neighborhood approach to customers and small businesses. The Bank received its charter on March 29, 1999, and officially opened its doors the next day. The charter group of employees pledged to treat every customer with respect and regularly reward them by running the bank with efficiency, integrity and honesty. For more information, visit www.bankofkc.com.
About DocuTech
Since 1991, DocuTech Corp. (DocuTech) has provided outstanding compliance services and documentation technology for the mortgage industry. DocuTech’s software interfaces with leading loan origination systems (LOS) and enables mortgage professionals to generate documents locally. DocuTech manages and secures all information needed for a loan, guaranteeing accuracy, security and compliance. For more information visit the company’s website at www.docutechcorp.com.
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